Cascade Veterinary Clinic at 1201 Walla Walla Avenue in Wenatchee, Washington

Customer Reviews about Cascade Veterinary Clinic

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  My dog has a brain tumor and my son and I are questioning his quality of life at this point. He walk's in circles and stares blankly into space. He is getting aggressive. His tail rarely wags anymore and we are beside ourselves with grief, but we also want to remember him as a wonderful fun loving heart of a dog. I decided to talk with the vet here about home euthanasia. So he could be here in the comfort of his favorite dog bed etc.. I was told I would have to bring him in for a consultation before hand. I understand. The office manager "Candy" made an appointment for me via a phone message and said if I could not make that time let her know. I had to take my car into the shop yesterday and it is not done yet so I called early this morning to cancel and reschedule. I was I the shower when Sierra phoned back and left a very long message about how the dates I had given to reschedule would not work because the vet was not available for the follow up euthanasia appointment scheduled for a week out from today! ????? What? I never made the final, FINAL Appointment, this was a consult to discuss. Not once in Candy's message did it say anything about a follow up death sentence appointment. I guess the kicker was I sat on hold this morning for 20 minutes trying to reschedule at the 20th minute I decided that these were not the people I wanted to handle such a delicate matter. A compassionate matter. Don't let them put you on hold for "just a minute" it's a straight up lie! Don't let them handle final details for your beloved pet. I will seek out better care for my dog. He deserves dignity and compassion in these final moments, weeks.
  December 11, 2016

  by Wendy Holscher

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Tomorrow: 08:00 am — 06:00 pm

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About Cascade Veterinary Clinic in Wenatchee